Privacy Policy

WhatsApp SaaS ("we", "our", "us") is committed to protecting your privacy. This policy explains how we collect, use, and protect your information.

1. Information We Collect

• Business details: name, company, email, phone number.
• WhatsApp data: messages sent and received via WhatsApp Business API.
• Technical data: IP address, browser type, device information.
• Usage data: chatbot flow interactions and platform usage activity.

2. How We Use Your Information

• Provide and operate chatbot and automation services.
• Enable automated WhatsApp communication.
• Improve user experience and system performance.
• Provide customer support and account assistance.
• Protect platform integrity and security.

3. WhatsApp Data Usage

We process WhatsApp data only to handle user-initiated interactions and execute client-configured workflows.

• We do not send unsolicited messages.
• We do not sell message content.

4. Data Sharing

We do not sell personal data. Data may be shared only:

• With Meta (WhatsApp) to deliver messages.
• When required by applicable law.
• With trusted infrastructure providers needed to operate the service.

5. Data Security

We apply industry-standard safeguards, including controlled access, secure infrastructure, and encryption where applicable.

6. Data Retention

We retain data only as long as required to provide services, meet contractual needs, and comply with legal obligations.

7. Your Rights

• Request access to your data.
• Request correction or deletion where legally applicable.
• Contact us for privacy concerns.

8. Third-Party Services

This platform integrates with Meta's WhatsApp Business API. WhatsApp usage is also governed by Meta's own policies and terms.

9. Contact Us

For privacy questions, contact: dev007mail@gmail.com

10. Policy Updates

This policy may be updated periodically. Updated versions will be published on this page.